PROGRAM CODE: CC.RETAILMGTL1Y
This certificate is sponsored by members of the retail industry and is recommended for students currently working in retail sales positions or those students who would like to work in retail sales and progress into management roles and responsibilities. Course work is specific to the retail industry and focuses on preparing retail employees for upward mobility.
PROGRAM OUTCOMES
Upon successful completion of this program, students should be able to:
- identify effective human relations and leadership strategies;
- communicate effectively using written documents, spreadsheets, and slide presentations;
- demonstrate an understanding of marketing concepts;
- analyze and evaluate the legal, procedural and ethical impacts of personnel management decisions;
- interpret and analyze financial information to make budget forecasts and analyses;
- evaluate retail management strategies to make sound decisions.
