Business Department | C.C. Certificate of Completion | 6 months

You will develop some exciting new skills in this program. Among these new skills, you should be able to:

• Utilize successful communication skills
• Create documents using basic office software
• Build relationships among employers and employees

Careers

Career opportunities include:

• entry level and first-line supervisors in retail and food services

Job Market

Search related careers and regional data on wages and job outlook on Career Coach.

PROGRAM CODE: CC.FIRSTLINEFUND

The First-Line Supervisor Fundamentals certificate provides the skills in four categories necessary to make a living in retail or food service, human relations in business; business computing; business communication; and fundamentals of management. These skills are necessary for a first-line supervisor career. 

The First-Line Supervisor Fundamentals certificate builds directly into the Retail Management certificate. 

PROGRAM OUTCOMES

Upon successful completion of this program, students should be able to:

• describe basic psychological principles that help build relationships among employers and employees; 
• create documents using the internet, Microsoft Word, PowerPoint and Excel; 
• demonstrate critical skills for successful business communication;
• communicate theories of management.