Computer Science Department | C.C. Certificate of Completion | 1 year

Upon successful completion of this program, students will be able to:

• Operate, install, manage and troubleshoot major desktop operating systems
• Apply sophisticated word processing and spreadsheet development techniques
• Provide professional customer service and application training in a help desk or IT support team environment

Careers

Career opportunities include:

• web designer
• database specialist
• software trainer
• software installation and maintenance engineer
• computer applications specialist
• client support representative
• customer service engineer
• help desk technician
• software consultant

Job Market

Search related careers and regional data on wages and job outlook on Career Coach.

PROGRAM CODE: CC.COMPAPPSPECIAL

The Computer Application Specialist program prepares students for a variety of technical support careers including help desk, training, and design positions. The course work emphasizes development of analytical and problem-solving skills in addition to specific hardware and software configurations. Cooperative work experience (CWE) is supervised real-world experience that supplements the academic classroom environment.

 

RELATED INSTRUCTION OUTCOMES

Computation (3 credits- see catalog for course list)

• Use appropriate mathematics to solve problems.

Communication (1 course- WR-101 Workplace Writing or WR-227Z Technical Writing)

• Read actively, think critically, and write purposefully and capably for professional audiences.

Human Relations (3 credits- See catalog for course list)

• Engage in ethical communication processes that accomplish goals.

PROGRAM OUTCOMES

Upon successful completion of this program, students should be able to:

• operate, install, manage, and troubleshoot major desktop operating systems;
• apply sophisticated word processing and spreadsheet development techniques and provide support to businesses using word processing and spreadsheet applications;
• use HTML and CSS, along with current web editing software, to create standards-compliant websites or support a front-end web development team;
• integrate into a help desk or IT support team to provide professional customer service and application training;
• exhibit good teamwork skills and serve as effective members of project teams;
• articulate and justify technical solutions to an audience through oral, written, and graphical communication.